Privacy Policy | housescapes

This Policy applies as between you, the User of this website and Housescapes Ltd, the Owner and Provider of this Website. This Policy applies to our use of all Data collected by us in relation to your use of the Website.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Data - Means collectively all information that you submit to Housescapes Ltd via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998.

Cookie - Means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the Cookies used by this Website are set out in Section 12.

Housescapes Ltd - Means the operator and provider of this Website. Housescapes Ltd is Registered in England & Wales.

Registered Company Number - 13162676.

Registered VAT Number ** **** ***.

Registered Address - International House, 24 Holborn Viaduct, London, United Kingdom, EC1A 2BN.

UK and EU Cookie Law - Means the Privacy and Electronic Communications Regulations 2003 as amended by the Privacy and Electronic Communications Regulations 2011.

User - Means any third party that accesses the Website and is not employed by Housescapes Ltd and is not acting in the course of their employment.

Website - Means the Website that you are currently using (www.housescapes.co.uk) and any sub domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this Policy

This Policy applies only to the actions of Housescapes Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to any links we may provide to social media websites.

3. Data Collected

Without limitation, any of the following Data may be collected by this Website from submission forms completed by the User.

3.1 First and Last Name;

3.2 Contact Information such as Email Address and Telephone Numbers;

3.3 Address and Postcode of the Quote in question;

4. Our Use of Data

4.1 Any Personal Data you submit will be retained by Housescapes Ltd for as long as you are a customer/member, After 3 Months from your last payment as a customer all your Data will be cleared from our records. As a member your Data will be stored until you Deactivate your account.

4.2 Unless we are obliged or permitted by law to do so, and under subject Clause 5, your Data will not be disclosed to third parties. This includes our Affiliates or other Companies within our group.

4.3 Any personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more Details on Security see our Security Clause (Section 11) below.

4.4 Any or all of the above Data may be required by us when completing any enquiry type form. This is to provide the best possible service and experience to our users via the Website. Specifically Data may be collected and used for the following reasons.

4.4.1 Internal Record Keeping;

4.4.2 To fulfil orders on our Products/Services

4.4.3 Transmission by email of promotional materials that may be of interest to you;

4.4.4 Contact for market research purposes which may be done using email, fax or mail. Such information may be used to customise or update the Website.

5. Third Party Websites and Services

5.1 Housescapes Ltd may employee the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to Personal Collected Data provided by the Users of this Website, However Third Parties may be employed to complete certain parts of the Building depending on the Users Quotation and needs.

5.2 Any Data used by such parties is used only to the extent required by them to perform the services that Housescapes Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

6. Links to Other Websites

This Website may provide links to other websites. Housescapes Ltd has no control over such websites and is no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the Privacy Policy or Statement of other websites prior to using them.

7. Changes of Business Ownership and Control

7.1 Housescapes Ltd may from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Housescapes Ltd. Data provided by Users will, where it is relevant to any part of our business, be transferred along with that part and the new Owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

7.2 In the event that any Data submitted by Users is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller.

8. Controlling Use of Your Data

8.1 Wherever you are required to submit Data, you will be given options to accept our Terms & Conditions and Privacy Policy. Failing to accept to these will result in your Request or Quote not being processed and your data will not be stored.

8.2 We recommend only submitting Data to our Website when requesting or maintaining services provided to you by Housescapes Ltd

8.3 Data can be used by Housescapes Ltd for direct marketing purposes.

9. Your Rights to Withhold Information

9.1 You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.

9.2 You may restrict your internets browser's use of Cookies. For more information see Section 12 of this Policy.

10. Your Individual Rights

Under the GDPR your rights are as follows. You can read more about your rights in details here : https://www.gov.uk/data-protection

Be informed about how your Data is being used.
Access to Personal Data.
Have old or incorrect Data Updated.
Have Data erased.
Stop or Restrict the processing of your Data.
Data Portability (allowing you to get and reuse your Data for other different Services).
Object to how your Data is processed in certain circumstances.

You also have rights when an organisation is using your Personal Data for:

automated decision-making processes (without human involvement).
profiling, for example to predict your behaviour or interests.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your Data. We handle subject access requests in accordance with the GDPR.

11. Security

11.1 Data security is of great importance to Housescapes Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

12. Cookies

12.1 This Website may place and access certain first party Cookies on your computer. First party Cookies are those placed directly by Housescapes Ltd via this website and are used only by Housescapes Ltd. We use Cookies to improve your experience of using the Website and to improve our range of services. We have also carefully chosen these Cookies and have taken steps to ensure that your privacy is protected at all times.

12.2 Certain Features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be "strictly necessary".

12.3 This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This enables us to improve the Website and these Services offered through it. You do not have to allow us to use these Cookies, However whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

12.4 The analytics services used by this Website use Cookies to gather the required information. Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by removing them from your browser.

12.5 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable cookies or only third party cookies, By default, most internet browsers accept Cookies but this can be changed. For further information, please consult the help menu in your internet browser.

12.6 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

12.7 It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

13. Email Marketing messages & Subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our news letter or marketing mailing list. We only collect certain Data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done through an EMS, email marketing service provider. An EMS is a third party service provider of software/application that allow marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain our products and services, clickable links, discounts, new features or similar technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic Data. Such Data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at anytime. See marketing messages for instruction on how to unsubscribe or manage your preferences.

14. Changes to this Policy

Housescapes Ltd reserves the right to change this Policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

15. Change Log